FAQS

Shipping

How long does shipping take?

Standard, in-stock orders are packed and shipped within 2–3 business days of purchase.

Limited release items that are out of stock at the time of order ship within 3–4 weeks, since they are produced or restocked in limited runs.

Once shipped, delivery typically takes 3–5 business days.

Please check the product page for the applicable handling timeline before placing your order.

Do you offer made-to-order or pre-order products?

Yes. Some Mirage Vintage Studio pieces are produced as limited, pre-order, or made-to-order runs. These items are not shipped immediately after purchase.

The estimated production timeline will be displayed on the applicable product page.

How much is shipping?

Shipping costs are calculated at checkout based on your location and order weight.

Will I receive tracking information?

Yes. Once your order ships, you'll receive a confirmation email with tracking information.

Returns

What's your return policy?

We accept eligible returns within 14 days of delivery.

Items must be unworn, unwashed, with tags attached, and in their original packaging. You'll also need your order number or proof of purchase.

Some limited, made-to-order, custom, or final-sale items may have different return eligibility.

How do I start a return?

Email us at support@miragevintagestudios.com with your order number, the item(s) you'd like to return, and the reason for the return.

Please do not send an item back before contacting us and receiving return instructions.

Product & Sizing

What sizes do you offer?

Our hoodies have an oversized fit. Please check our Size Guide for detailed measurements to find your best fit.

What materials are used?

Our garments are made from 500 GSM French Terry, with premium embroidery and reflective print detailing.

How should I care for my garment?

Machine wash cold, inside out. Do not iron directly on printed or embroidered areas. Tumble dry low or hang dry.

Orders

Can I cancel or modify my order?

You may cancel your order free of charge before it ships or before a tracking number has been assigned.

To request a cancellation, email us at support@miragevintagestudios.com as soon as possible.

Once a tracking number has been assigned, your order can no longer be cancelled.

Do you offer wholesale or bulk orders?

Yes. For wholesale or bulk order inquiries, please contact us directly at support@miragevintagestudios.com.